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Contents

Last updated:
27 August 2025

1. Information We Collect

When you use PayVAT, we collect information you provide directly to us, such as:

Account Information

Email address, business name, VAT number, and contact details

Document Uploads

VAT-related documents and invoices for processing

Payment Information

Processed securely through Stripe - we don't store card details

Communication Data

Support conversations and account-related communications

2. How We Use Your Information

We use the information we collect to:

1
Provide and improve our VAT processing services
2
Process your documents and generate VAT returns
3
Handle payments and billing securely
4
Communicate with you about your account and services
5
Comply with legal obligations and regulatory requirements

3. Information Sharing

We Never Sell Your Data

We do not sell or rent your personal information. Your privacy is our priority.

We may share information only in these limited circumstances:

Service Providers

With trusted partners who help us operate our services (e.g., hosting, payment processing)

Legal Requirements

When required by law or to protect our rights and users

With Your Consent

Only when you explicitly agree to share information

4. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All sensitive data is encrypted in transit and at rest.

Encryption

Enterprise-grade encryption in transit and at rest; data hosted in the EU

Access Control

Multi-factor authentication and role-based access controls

EU Data Centers

All data stored in GDPR-compliant EU facilities

Regular Audits

Continuous security monitoring and vulnerability assessments

5. Your Rights

Under GDPR and Irish data protection law, you have the right to:

Access Your Data

Request a copy of all personal information we hold about you

Correct Information

Update or correct any inaccurate personal information

Delete Your Account

Request deletion of your account and associated data

Data Portability

Export your data in a structured, commonly used format

6. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Contact Us

support@payvat.ie

For all support and privacy inquiries

PayVat Ireland Ltd
Registered in Ireland
Response within 24 hours